When you’re looking around for somewhere to get your car serviced, you need to take into consideration several things. While Price is important, it shouldn’t be the sole deciding factor. You should also consider the reputation of the service technicians that will be working on your vehicle. Does your workshop have a good understanding of your make and model? Do they have the best equipment to do the job properly?
PMW LTD understands that many people will shop around for a good price. That is why you should bookmark this link, so when you’ve gotten quotes from everyone else, you know who to come back to. PMW LTD are the experts for BMW, Mercedes Benz, Porsche, VW, and Audi. They have the right equipment and the knowledge to take care of your car for regular servicing, serious mechanical issues, and upgrades.
So, what makes the difference between a good and a bad vehicle maintenance service?
Do they talk to you?
Chances are, you’ve spent quite a lot of money on your vehicle. It makes sense that you will want to know exactly what they are going to do and why. A good mechanic will explain to you what needs to be done before they get their tools out. Once you have handed over your keys and left your car in their care, you should have peace of mind that they will be doing everything that is necessary for your vehicle to run well, and only what is necessary, so that you are not charged for things that you don’t need.
Do they know what they are doing?
All vehicle makes and models are different. Where ever you decide to take your car to be serviced, make sure that they are familiar with your make of vehicle. If you own a brand-name wrist watch, you wouldn’t let just anyone make repairs on it would you? You’d take it to an authorized dealer. Your car is the same. The last thing you want is someone that isn’t familiar with your model, tinkering around under the hood.
Do they have the right tools?
New cars on the market today are made with advancing technology. Engines and breaks are integrated with complex computer operating systems. With new technology comes new tools and new analytical testing machines. It pays to ask what equipment your technicians have available to them. Can they perform engine diagnostic in-house? Do they have up to date facilities to offer you the best service available?
Are they a recognized service provider?
If your car is new, or only a few years old, it is probably still covered by a manufacturer’s warranty. Using the wrong mechanic can potentially leave your warranty voided if they don’t meet certain standards or are not an approved vehicle repair service. Ensure that the repairer you choose is certified to carry out any repairs under your warranty. Furthermore, choose a service provider that can liaise with your warranty provider on your behalf as it will save you a lot of time and headache later!
Is their service guaranteed?
What happens if you have your car serviced, pay your account and then the very next day something doesn’t seem quite right? Does your vehicle service provider have a guarantee on the parts they use or the labor they provide to install said parts? Ensure your vehicle has clear service guarantees in writing. This will give you peace of mind that they will take care to do the job right in the first place, and protect you in case something does, unfortunately, go wrong.
Do they offer something Extra?
It’s the small bonuses that can make a real difference. Can your service provider arrange to have you dropped back to home or work after you drop your car off? Or perhaps they can collect your vehicle from your work place and return it when it’s finished being serviced. Can they also repair your car’s air conditioning system? Install a new sound system? Polish your headlights for better vision driving at night? Can they provide an in-house wheel alignment service, saving you from having to take your car elsewhere?
As we mentioned at the beginning, there is more to a great vehicle repairer than just price. Do your homework and make sure that you’re using the best.